Outlook 2016 global address list not updating
Therefore, there is no need for equivalent instructions for the Mac operating system.
If you're having issues with your Outlook address book, such as a new employee's information not showing up, there may be a simple solution.
Note for Mac Users: Mac versions of Outlook do not connect to the Exchange server in the same way as PC versions.
Every time a Mac checks for new mail, it also updates the GAL.
In Outlook 2010 and previous, it is recommended to leave the option “Full Details” enabled.
Hoping there is something in outlook 2013 that I can use to fix this or something in exchange.When we make a change in AD or Exchange the outlook 2010 global address books update immediately and automatically, but the outlook 2013 users do not.Seems like it takes a full day before the 2013 outlook users are up to date.In general, Outlook will automatically update the Offline Address Book (OAB) for Exchange accounts once every 24 hours.When it didn’t or when you want to make sure you do have the latest OAB available, you could manually trigger an update from within Outlook as well.
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When you have multiple Exchange accounts configured, you’ll find a folder for each account that you have.